At Elite Parking, we like to stay informed about industry trends including technology. The challenges the parking industry faces may differ significantly around the globe, but technology is bridging the gaps. The Global Parking Association Leaders (GPALs) Summit, a group comprised of parking associations from around the world, recently took a survey that involved parking professionals from 21 countries. The results revealed some basic similarities along with a few country-specific differences.

How employee training plays an integral part in loss prevention

Elite Parking takes great measures to make sure that all the employees they hire are both competent and well-trained prior to stepping onto one of our properties. We place providing ‘first class’ customer service as our company’s main goal and believe that taking extra measures when it comes to employee training cuts down on high-turnover rates. All of our employees must attend a monthly in-house training boot-camp. For those employees who don’t adhere to our policies, we insist on them attending the training on a weekly basis.

Understanding loss prevention

Loss prevention is the concept of establishing and ensuring that certain policies and procedures are put in place in an effort to prevent the loss of money or unnecessary damages in a business environment. Developing a good employee training program that covers this concept will help reduce the frequency that these losses occur or in some cases prevent the loss from happening at all.

Steps Elite Parking takes to prevent loss

When a company experiences a loss, it affects their ability to be profitable. Damages, theft and unstructured employee time can cost a business to lose monies that cannot be replaced. Elite Parking works with a hands-on training approach with all of their current and potential employees.

Elite’s training and daily procedures include the following:

  • Wearing of name tags and greeting each guest with a smile
  • Record book with the location, date and a review of days events
  • Checking each car as they arrive for damages and note said damages
  • Ticket etiquette such as writing the date/time car arrives and patrons requests on each ticket
  • Ramp manager’s are solely responsible for delivering tickets and cash to operations manager

Elite Parking Revenue Controls was recently revamped to encompass the monitoring of day-to-day operations including: video surveillance at all locations; parking software automation; ticket tracking; employee tracking; vehicle tracking and key tracking.

Employee of the Month: Rebeca Juri

Huge congrats to Rebeca Juri for receiving January’s employee of the month! Rebeca started working for Elite Parking in August 2015 and is the company’s Office Manager. She is the backbone of the company’s administration and handles a variety of areas including administrative invoicing, accounts receivable and payable, payroll, HR issues and compensation. Rebeca embodies what it means to be a leader, a team player and a role model of Elite Parking’s core values.

Rebeca is a Miami native, having moved here from her hometown of New Jersey at the age of three months old. She started her career in banking and spent more than 15 years in the industry. After leaving the banking sector, Rebeca became a Senior Controller for prominent Miami law firm. Since, then she also graduated from Bible College and obtained a ministerial degree. She pursues her other passion in her role at the Miami Vineyard Community Church where she is a leader of their 12-step Celebrate Recovery program, (en Español).  Rebeca also holds an active Florida Real Estate license.

As the Office Manager Rebeca plays a big part in day-to-day operations, assuring that ‘first class service’ is the top priority.

Rebeca Juri, Office Manager
Phone: (305)395-1922

Elite Parking helps Christies NY make lasting first impressions!

October 30th, 2016 – Miami, FL

Elite Parking, a local leader in Valet Parking in the South Florida area was entrusted by Christies NY for their special event parking.

Elite Parking managed the event parking, valet services, and logistics of the event. Christies NY was extremely happy with the white glove services their guests received by the well-trained and cordial Elite Parking staff!

Have an upcoming event?

Contact us today!